Refund Policy
Refund Policy
Payment & Rescheduling Policy
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All service fees are strictly non-refundable for change-of-mind or cancellations.
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If you need to change your appointment, we offer complimentary rescheduling with at least [48 hours/ 2 days] notice.
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Nothing in this policy excludes, restricts, or modifies any rights or remedies a customer may have under the Australian Consumer Law. If a service is not provided with due care and skill or fails to meet a consumer guarantee, you are legally entitled to a remedy (which may include a refund or re-supply).
Legal Disclaimer & Limitations of Liability
Legal Disclaimer & Limitation of Liability
1. Nature of the Relationship
The coaching services, programs, and materials provided by [Your Business/Name] (the "Company") are for educational, informational, and personal development purposes only. Coaching is not therapy, counseling, mental health care, or medical treatment.
2. No Professional Advice
[Your Name] is a coach and does not act as a licensed medical professional, psychologist, financial advisor, or legal expert. Nothing stated or contained in these sessions or materials should be taken as medical, psychological, financial, or legal advice. If you require professional medical, psychological, financial, or legal assistance, please consult an appropriately licensed specialist.
3. Client Accountability & Earnings Disclaimer
You explicitly agree that your participation in these coaching services is entirely at your own risk. The Company does not guarantee any specific outcomes, results, or earnings from our services. Any case studies or examples of results shown are illustrative examples only and do not represent a promise or guarantee of your future success. Your results depend entirely on your own background, dedication, actions, and individual circumstances.
4. Limitation of Liability
To the maximum extent permitted by applicable law in your jurisdiction, the Company, its employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the coaching services, or from any actions taken based on information provided during the services.
5. Jurisdiction & Severability
If any provision of this disclaimer is found to be unlawful, void, or unenforceable under local consumer protection laws (including but not limited to the US FTC rules, UK Consumer Rights Act, or Australian Consumer Law), that specific provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.